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What We Do For You
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Our Services
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Collections
We provide nationwide non- and pre-litigation
collection services. Letter series and telephone
collection packages are custom designed to best suit
each client's requirements. In addition, our
collectors work hand-in-hand with our attorneys to
maximize collections during litigation and after
judgment has been entered.
Litigation
We sue on our clients' behalf in New Jersey, New York,
North Carolina, Pennsylvania and South Carolina, and provide national and
international legal services through our networks of
corresponding attorneys. We represent our clients at
arbitrations and alternative dispute resolution
forums. Obtaining a judgment is only half the
battle. We use all available post-judgment remedies
to complete the process and collect the monies owed.
Compliance Review
We also help our clients improve their own
practices. We prepare credit and collection
policies, draft collection and dunning forms that
comply with all legal requirements, and consult on
legal issues referred to us by our clients and
members of the American Collectors Association.
Client Defense
We assist clients in their defense of alleged
collection violations and protect their interests at
the appellate level as well as in the courts and
agencies of original jurisdiction.
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Our Process
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When we receive a claim, it is immediately reviewed
and entered into our computer system. We send a
demand letter to the debtor, an acknowledgment to
our client and our collection staff initiates
telephone contact. If the debtor refuses to pay the
balance or a settlement cannot be not arranged, the
matter is turned over to the legal department for
suit, if appropriate. Assets are located, and, after
a judgment has been entered, property executions and
garnishments are used to satisfy the judgment. The
client is kept fully informed and no claim is
settled or sued without authorization.
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Our Automated Collection System
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Mounting losses due to uncollected receivables call
for a comprehensive system for tracking each claim
and ensuring its collection. Our firm is fully
computerized using U.S. Debtnet's EasyCollect II and
the Jim Hubbard & Associates Collection Partner and
Partner to Partner collection software systems on
our IBM AS400 and PC networks. Recovery 1, RMS and
other proprietary electronic data transfer systems
are used to maintain on-line communications and
electronic data transmissions with our clients.
Claims are processed electronically, downloaded from
bulletin boards, e-mail, tape or disk, or
hand-entered from hard copy. We readily accept and
work large batch referrals as well as individual
accounts. Reports and remittances are delivered on a
timely basis in such formats as our clients require.
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