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What We Do For You
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Our Services
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Collections
We provide nationwide non- and pre-litigation
collection services. Letter series and telephone
collection packages are custom designed to best suit
each client's requirements. In addition, our
collectors work hand-in-hand with our attorneys to
maximize collections during litigation and after
judgment has been entered.
Litigation
We sue on our clients' behalf in New Jersey, New York, North Carolina, Pennsylvania and South Carolina, and provide national and international legal services through our networks of corresponding attorneys. We represent our clients at arbitrations and alternative dispute resolution forums as well as prosecute their appeals to the highest appellate courts. Obtaining a judgment is only half the battle. We use all available post-judgment remedies to complete the process and collect the monies owed.
Compliance Review
We also help our clients improve their own
practices. We prepare credit and collection
policies, draft collection and dunning forms that
comply with all legal requirements, and consult on
legal issues referred to us by our clients and
members of the American Collectors Association.
Client Defense
We assist clients in their defense of alleged
collection violations and protect their interests at
the appellate level as well as in the courts and
agencies of original jurisdiction.
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Our Process
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When we receive a claim, it is immediately reviewed
and entered into our computer system. We send a
demand letter to the debtor, an acknowledgment to
our client and our collection staff initiates
telephone contact. If the debtor refuses to pay the
balance or a settlement cannot be not arranged, the
matter is turned over to the legal department for
suit, if appropriate. Assets are located, and, after
a judgment has been entered, property executions and
garnishments are used to satisfy the judgment. The
client is kept fully informed and no claim is
settled or sued without authorization.
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Our Automated Collection System
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Mounting losses due to uncollected receivables call for a comprehensive system for tracking each claim and ensuring its collection. Our firm is fully computerized using U.S. Debtnet's EasyCollect II collection software systems on our IBM AS400 and PC networks. You've Got Claims and a variety of other proprietary electronic data transfer systems are used to maintain on-line communications and electronic data transmissions with our clients. Claims are processed electronically, downloaded from bulletin boards, e-mail, tape or disk, or hand-entered from hard copy. We readily accept and work large batch referrals as well as individual accounts. Reports and remittances are delivered on a timely basis in such formats as our clients require.
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